TALK TO
AN ENGINEER
Tell us the car, the controller and the look you are after. Enquiries go straight to the engineering team and are normally answered within one working day.
Bridge House, Station Approach
Great Missenden, Buckinghamshire
HP16 9AZ, United Kingdom
2107 Industrial Drive
Bryan, Ohio 43506
USA
Mon to Fri
08:30 to 17:00
UK office hours (GMT / BST).Closed weekends and public holidays.
Technical support enquiries outside these hours are picked up the next working day.
WHAT ARE YOU
WORKING ON?
Quotes, product information, technical support, custom design or a modernisation project. Attach drawings or photographs by replying to our acknowledgement email.
THANK YOU. WE'LL BE IN TOUCH.
Your enquiry has been received. A member of our engineering team will reply by email.
BACK TO SITEWHAT TO
INCLUDE
Controller
Make, model and protocol, or a photo of the rating plate.
Fixture
Cut-out dimensions, stud pattern, faceplate finish, or a photo of the existing unit.
Display
Segment, dot matrix or TFT; size; floor labels, arrows and messages.
Programme
Number of cars and landings, and when you need it on site.
QUESTIONS
ANSWERED
How quickly will I get a reply?
Enquiries are normally answered within one working day. The UK office is open Monday to Friday, 08:30 to 17:00 UK time, and is closed at weekends and on public holidays.
Who should I contact in the USA?
C.E. Electronics Inc., 2107 Industrial Drive, Bryan, Ohio 43506, on +1 (419) 636 6705. Email enquiries from any region can go to sales@elevate-electronics.com.
What should I include in a technical support request?
The product part number, the serial or date code if visible, the controller make and model, a description of the fault and, where possible, photographs of the unit and its wiring.